My OEM shocks finally gave way at 26K miles, so I replaced them with Progressive (416) shocks, well went on a jaunt accross the country (5000 miles) and the left one let go, started leaking and not rebounding. Long story short brought the bike back to Honda and they contacted Progressive, received a hard time from Customer Service, well two and half weeks later still no replacements. So I took the initiative to call progressive, the guy on the other end (Frank) gets smart with me and says well I cant give birth to the parts... They will not refund the shocks and do not care that I am totally unsatisfied with their product. He actually asked me why I did not keep my old shocks???? I told him that when I purchase a replacement product that is supposed to be brand new I do not expect that I need to keep the worn out parts, and he said to me that that was my fault for not thinking, I flipped my lid.
I do not reccomend that you do business with Progressive, worst shocks I ever had and the absolute worst customer service I have ever seen.
Its up to you what you do but I am now looking to sell these shocks once I get the replacements in about a month or so, and go back to OEM's
Well thats my rant for the day.....
I have sent you a PM!
