NAPA ad on Facebook

[..]

I saw it and bought 2 jugs of the 10-40 semi synthetic blend for $18.99 each incl free shipping.

Unpacked the jugs from the very stout box they were shipped in.

REGULAR OIL!!!

PITA.

Called NAPA and the guy on the line argued with me for a few minutes about what i ordered and received. Eventually he put me on hold and went to talk to his technical people.

Then he agreed that I was shipped the wrong oil and he could issue a return label for the oil. All I had to do was drop it off at the local UPS. I told him that was a 26 mile round trip and I wasn't doing that so a UPS pickup was agreed on.

I did offer him an alternative of giving me a $10 credit so no shipping and handling charges would be incurred by NAPA. He couldn't do that so the jugs are on their way to Napierville, IL.