RANT AWAY I WANT TO HEAR IT!

[Westernbiker]

Ok, here is my rant.
Mostly it is people running the cash register at fast food restaurants.
 I walked up to the the person running the register at a McDonalds, she was talking to another employee but she asked what I wanted. I told her a number one with extra onions and no pickles and a coke, I don't want it supersized just the regular and I wanted it all to go. She turned and looked at me and said, 'Sorry could you repeat that I was'nt listening' WHAT! You asked me a question of what I wanted to eat, I told you and you weren't listening? Why the he77 did ask me a question if you weren't going to listen for the answer!
Another one is when I am in a drive thru and they ask what I would like. Now I know all the questions they will ask so I know exactly what I want, but do you think that would shut the he77 up for a minute and listen to what I am going to say? NOOOOOOOOOOO, I tell them I want two tacos and when I am about to continue they interupt with, 'Is that all?' No! That's not all, I want a breakfast Jack too and, then they do it again, 'Would you like to try our new pumpkin shake?' NOOOOOOOOO just shut up and let me finish. I want a water and then I say, 'That's it.' Next thing they ask, 'Do you want to try one of our hot pies?" NOOOOOOOOOO, I just told you what I wanted and then said THAT'S IT! That means I don't want anything else! GOOD LORD help me to deal with these people please!  

[bobstein]

And along those lines.....when they give you your change, they say, "there you go" instead of Thank You.  I usually respond, "where do I go?"  Sometimes I just sit there and look at them, until they get uncomfortable, and then they ask, "is there something else?"  I reply, "no, I am just waiting for a Thank You."  If they THEN don't thank me, I just put it in park and leave the car parked there.  Eventually they have to Thank You, just to get you out of the window.  (PS - The kids hate it when I do that.)

[Grandpa Bigbuck]

At BK several years ago at Seattle airport and ordered a double cheese burger.  The girl then asks me if I want cheese on that.  So I repeated my order, I want a double cheese burger.  Then she says yea do you want cheese on that.  At this point I'm getting pretty steamed so once again I tell her I want a double cheese burger,  and once again I am asked if I want cheese on it.  I do not know how long this would have gone on but I finally gave in and told her yes I want cheese on that.  WOW

[Jack]

I hate going to one-clerk stores and that ONE clerk is on his/her cell phone and ringing me up at the same time.  No "hello', no "thank you", no KMA, nothing!
Yeah, I don't return.  

[alph]

my parents use to own a restaurant when i was growing up.  from age 9 to 21 i worked behind the counter.  believe me, i really hate people.  my brother in law is a store manager for a major company.  he deals with idiots everyday and he's got some of the best "idiot" stories i've ever heard!!  my favorite is when a guy had to use the bathrooms.  he quickly came into the store and went straight to the toilets.  well, apparently he started his movements before he got to the facilities and lost a little "kid" before he could drop them off at the "pool", if you know what i mean......  it was right by the check out registers, and you could tell what it was.  so, when the guy finishes his business and paperwork, he walks by that same register and my brother in law says to the guy; "sir, i think you dropped something?"  the guy says; "NOPE, THAT'S NOT MINE." then quickly leaves!! 

i wish he was coming for thanks giving, he always has good ones!!

[Robert]

  I want to thank you that was just a wake up call that there is other people in the world that have similar problems. I just bought a i phone and had a little trouble getting used to it, and the reason, Its pretty intuitive it actually makes life easier what a concept. Most of the time and for my own protection and all those around me I have learned to pay attention and basically think for those that are helping me. If I hear what is a wrong answer I begin to question it no matter how good it sounds. I get so tired not having good customer service the type that people know manners, care and actually go beyond their jobs to accomplish customer satisfaction. The type that really make you want to say thank you even when you dont get something you want. I equate this with caring about people and personal standards.

[3fan4life]

The wife and I were having a discussion recently about the lack of "manners" in society in general.

It came about after we went through the checkout at Food Lion and the teenage girl running the register NEVER spoke to us.

She didn't even tell us what the total was, she simply "pointed" to the total on the register screen.

This really caught my attention since I worked for Food Lion many, many moons ago in high school and our manager would've had our a$$ for something like that.

My personal take is that young people are so busy "texting" that they aren't developing any personal interaction skills.

They can LOL and OMG all day long but they don't know how to look someone in the eye and say, "Hello".
 

[Oss]

ordered som BK at the drive in

when I got to the window I asked could I have a bottle of water and had the exact change

told me I have to drive back to the drive thru

I said keep the order I placed and left  by the way there was nobody at the drive thru behind me

oh and they wont take anything bigger than a 20

How about gas stations that wont take a 50 dollar bill when you get 50 worth of gas
-----

when I introduce myself to a client I stand up look em in the eye and shake their hand
I do the same when they are leaving and thank them for allowing me to handle their business

You have no idea how many people thank me for that

Just a country lawyer from the Bronx  ( Mr Bronk was the original farmer who lived in those woods its how the Bronx got its name)

Oss

[fudgie]

1. Political posts! 

2. $5 Pabst beer. 

3. People that call for a ambulance for difficulty breathing. They are on home O2 and still smoke. WTF? They get no sympathy from me, and they know it.

4. Last August we left Sturgis for home. Stopped in Rapid city for gas and Hit McDonalds. It was 1030ish. I ask if they are doing lunch yet. She turns and asks out loud. Nope still b'fast. Ok. We pay and and grab a seat near the door. We just open the food when they said. 'switching to lunch now!' 'You gotta be f-n kidding!'  We just ordered less then 2 min ago. 

[big turkey]

1. Don't eat fast Food.

2. Don't eat fast food.

AL

[Duckwheat]

1. Don't eat fast Food.

2. Don't eat fast food.

AL

Finally something the BIG A and I can agree on. It will help you live longer and cut down on your interaction time with stupid people.

DW

[donaldcc]

 

   I have this personal way that I deal with f_ _ _ ups in any kind of service industry.  I go into the interaction expecting a f _ _ _ up 40 % of the time  (% may change for the particular service.  fast food is higher so good to avoid).  When it happens, oh well just as I expected.  If things go smoothly all for the better. 

[Hoser]

Fudgie

1. political posts.  
2. Pabst beer.  I'll buy you one though.   hee hee. hoser

[R J]

What ticks me off, is no one knows how to count change anymore.

Your total is $13.50.     Hand them $14.00, and they just hand ya 2 quarters.

One time on my way to Sturgis, it was in Montana, we stopped for a snack.

We ordered, got our food, ate and had walked up to the cashier to pay.    Kaboom, a guy hit the power pole out front and knocked all the electric out.

She scrambled for her adding machine, ran up plugged it in and wondered why it wouldn't work.    Asked her why she needed that, so said so she count figure out our change.  Said OK.

She got the 1st one right using pencil and tablet.
She got the 2nd one right also.
Came to my ticket and one of the clerks gave her a battery operated calculator.

Now this is the fun part.    My bill was $9.31, gave her a $20.00.  She wanted to give me $15.69 change.     Told her no that wasn't correct, it was too much.

She started crying cause she couldn't get me taken care of.

Manager came up, she told him I would not take my change.    He said if you don't want your change we do have a tip bottle under the counter.

I showed him where she was wrong, he said she is one of my best counter girls, she does not make errors in the change dept.

I said OK, give it to me and I'll stop on the way back from Sturgis.

Never stopped back.

[Bobbo]

The wife and I were having a discussion recently about the lack of "manners" in society in general.

It came about after we went through the checkout at Food Lion and the teenage girl running the register NEVER spoke to us.

She didn't even tell us what the total was, she simply "pointed" to the total on the register screen.

This really caught my attention since I worked for Food Lion many, many moons ago in high school and our manager would've had our a$$ for something like that.

My personal take is that young people are so busy "texting" that they aren't developing any personal interaction skills.

They can LOL and OMG all day long but they don't know how to look someone in the eye and say, "Hello".
 

Was it possible that the young lady was deaf?

[Brad]

You are very lucky to get that kind of good service.  Here they don't even speak English and when you drive away it is a mystery what is in your bag.  When you pull back to the place and walk in and tell them you got the wrong order they no understandy.   

[Big IV]

Ok, here is my rant.
Mostly it is people running the cash register at fast food restaurants.

I hate it when you place your order and they lean to look around you for the next customer as if you stopped existing. If they'd just tell me to have a good day I'd probably step aside instead of making the person behind me order around me.

[RoadKill]

I asked for half a dozen McNuggets once.....the answer was " Sorry sir,We only have 6,10 and 20 piece Mcnuggets. I smiled and said 6 as I pulled out change from my pocket. Dont remember exact figure but I had enough pennies,nickles and dimes to get an even dollar amount back from my 20$.  She frowned and sighed because she had rung it up with the 20 as tendered amt already and had to ReEnter to figure the change. It said MANAGER on her name tag!

[fudgie]

I asked for half a dozen McNuggets once.....the answer was " Sorry sir,We only have 6,10 and 20 piece Mcnuggets. I smiled and said 6 as I pulled out change from my pocket. Dont remember exact figure but I had enough pennies,nickles and dimes to get an even dollar amount back from my 20$.  She frowned and sighed because she had rung it up with the 20 as tendered amt already and had to ReEnter to figure the change. It said MANAGER on her name tag!

Ah, I hate when you hand them a bill as you dig for change in your pocket. Then they just ring up your bills as you stand there with change in your hand.

[rockrat]

roadkill, my wife accuses me of doing that on purpose.  Waiting until they enter amount paid, then give them the change so I can get bills or maybe quarters for change instead of alot of pennies, nickles ect.   Their brains just seem to "lock up" when I do that.

[Jabba]

Remember folks... 1/2 the people you encounter every day are below average.

Jabba

[RoadKill]

Remember folks... 1/2 the people you encounter every day are below average.

Jabba

We dont hold it against you,big guy! 

[sheets]

Its been a few years, but I was at fast food joint and attempted to pay part of the fare with a Susan B. Anthony coin. Young gal at the register wouldn't take it. Didn't know what it was. Refused to take it. Current gripe for the past several years is nobody counts change back... just drops bills - coins - receipt, all stacked on top of one another in the palm of my one hand. I have to stop what I'm doing to use two hands to deal with the lump sum of the transaction to sort through the coins - bills and receipt. Drives me nuts! I worked as a retail clerk for years when I was young... using mechanical cash registers. I was taught the old school way. Figure it out and count it out back to the customer. Young girl at McDonald's a few years back... along a major interstate... the register told her what the change was... she still couldn't get it right... she apologized to me... stating math wasn't her best subject (  ). "**""Simple"**" arithmetic!  The younger generation who we are entrusting our lives and country with.... May we rest in peace.     

[Garfield]

"**""Simple"**" arithmetic!  The younger generation who we are entrusting our lives and country with.... May we rest in peace.     

I bet they can Text better then all of us put together. That seems like the only thing they do now adays.

[fstsix]

Westernbiker, Only one way to get back at um!! Mumbles will FIX Um!!..LOL

Drive-Thru	powered by Aeva

[Big IV]

This really caught my attention since I worked for Food Lion many, many moons ago in high school and our manager would've had our a$$ for something like that.

I had buddies that worked at Food Lion when we were younger. I almost applied, except that one of my buddies was sent to clean the mens room after someone had opened raw meat and flung it around covering the floor and walls. The public does suck sometimes.

[RP#62]

For me its the sensationalizing of the language.  What was wrong with "tidal wave"? Was that term not sexy enough?  It worked fine for years. I saw no reason to go to tsunami.  And what happened to
breaking and entering"?  That was a perfectly fine description.  There was no need to go to "home invasion".  To me, if there aren't marines coming down ropes from helicopters and smashing through several windows in unison, its not a home invasion.  And why "first responders"?  Was was wrong with firemen, paramedics or police.  Hell for that matter, when was the last time you heard the nightly news person refer to police as police.  They always say "the cops" now.  "The cops said it all went down last night during the home invasion."  Like the local news anchor has street cred or something.  Maybe I'm just getting old.  The other thing is the signs on the back of the construction vehicles that say "Don't follow the trucks".  Why not?  Where could they be going that they don't want me to know?
-RP

[Varmintmist]

Making change;
I went to a grocery store a while ago because they were the only ones that had a MAC swipe and I didnt feel like going to the MAC machine because it was out of the way and I was in a hurry to pick up a few things.
I did the shopping and the total was 27.16.
The checkout person swiped the card, it didnt work. She swiped it again, it didnt work, and again, and again, and again. Then she calls the Manager. She comes over and swipes the card, it doesnt work, and again, and again, and again.
The Mang. says that it isnt working (there was a shock) and walks away. The checkout lady says I HAVE to go to the MAC machine in the parking lot (not my bank so I get to pay a fee) I'm thiking "No, I really don't have to... " but the ice cream was melting and I was in the mood for ice cream. Checkout rings me through as I hit the door. I come back with 40.00 in cash. Checkout was older so I figure this won't be a problem,,,,,,
I hand her my copy of the slip and 2 20's.
She looks at the slip, looks at the cash and looks at the machine. Hits a button, the drawer opens. She pushes it shut, looks at me, looks at the slip looks at the machine.
Looks at the money, looks at the slip, pushes a button on the machine, the drawer opens, she looks at the slip, she closes the drawer. I say "Twelve dollars and eighty four cents." Looks at me, looks at the cash, looks at the machine, looks at me, hits a button, drawer opens, I say, louder "Twelve dollars and eighty four cents." Looks at me, closes drawer, looks at slip, I say "Twelve dollars and eighty four cents." Looks at me looks at the slip, looks at me, looks at the machine, hits a button, drawer opens, I say LOUDLY "Twelve dollars and eighty four cents!" She looks at me, at the machine, at the slip, back at me, and makes my change.

[Varmintmist]

Buzzword bingo

There has been some real boneheaded stuff going on at work lately and I ended up on a conference call with some managers and their managers, up to multi state region wide and national folks.

The one that opened said NOTHING for 3 min while mouthing words like team, process, system, and relationship. I swear that if I didn't like my supervisor I would have yelled BINGO.

After the lovefest and bingo game wound down, I asked the simple questions in plain English. I don't think the national lady likes me because I don't like sunshine blown up my skirt and I am at least as plain spoken in real life as I am on the interwebs maybe more because people on a message board don't affect my life. Then again, I don't care if she likes me.

[alph]

I don’t know who else this happens too, but every time I go to wally world I chose the “short” line to check out at and it always amazes me that the cashier is usually the slowest!!  Or, better yet, once you get up there you find out that they want to tell you of their life story!! 

Funny thing.  We can all complain about someone else’s kid behind the register, but OUR kid’s not that dumb!!  As if your kid had special parents that didn’t make stupid mistakes themselves. 

As a cashier I would find it amazing that a customer was smart enough to know the exact amount of change he was to receive, but too dumb to know that he shouldn’t be driving while intoxicated!! 

[bogator]

  OK, Please someone tell me what Mumbles said, all I got was coke-- I was laughin so hard ,I wet myself,

[BigAlOfMD]

And along those lines.....when they give you your change, they say, "there you go" instead of Thank You.  I usually respond, "where do I go?"  Sometimes I just sit there and look at them, until they get uncomfortable, and then they ask, "is there something else?"  I reply, "no, I am just waiting for a Thank You."  If they THEN don't thank me, I just put it in park and leave the car parked there.  Eventually they have to Thank You, just to get you out of the window.  (PS - The kids hate it when I do that.)

Why should they thank you, did you give them a tip or did you just pay what you owed?
Sounds like you think your special!!!!

[Lyn-Del]

I once had a Manager(!) of a Wendy's suggest I write my order down and hand it to the person at the window.  With me, nationwide, Wendy's has approximately a 2% accuracy rate.  

Why are all the double meat burgers CHEESEBURGERS?  So I have to pay extra for cheese I don't want, and they never remember to leave it off anyway so I have to go back and try again?  I finally learned to ask them for the cheese "on the side" and I give it to my dogs as a treat.  I paid for it, I'll take it, thank you.  Of course, I've been told they "can't do that" on several occasions.

I hate drive through operators for whom English is apparently a 3rd language, and the accent is so heavy that it can't be understood over the poor excuses for intercoms the restaurants have.

I also find it frustrating the number of register clerks who don't notice that they've rung something up twice, and then accuse ME of being wrong when I point it out.  Come on, now, how in he** can ONE Pepsi, priced at $1.39 plus tax, ring up at $3.00 and the clerk not realize something is wrong?

[Fathertime]

Dunkin Donuts is going to give me a stroke one of these days.  This past summer the wife and I were heading out for a day trip and we stopped at the local DD for sustinance.  Walk up to the counter and order our coffee and then ask for "Two bacon, egg and cheese on a crossant". Young lady goes typey typey typey on the little computer screen then pauses and looks at me.
  "What do you want those on?" the young lady asks.
  Assuming I misunderstood, or forgot something I ask: "Well, what are my choices?"
  Young lady tells me, I have the choice of Bagel, English Muffin or a crossant.
  When the reality of what she just asked me I reply: "You mean, I can get a bacon egg and cheese crossant sandwich on a CROSSANT? Isnt that a little heavy on the Carbs?"  She just stares blankly at me.

 Heres your sign!

[BF]

It makes by blood boil everytime my wife and I go into a restaurant and the hostess and the wait staff refers to us as "you guys".  And this from someone usually young enough to be, well, young enough to be ALOT younger than we are.  And instead of saying thank you, it's usually "here ya go".  WTH ever happened to Sir and Ma'am and thank you?  

[Lyn-Del]

WTH ever happened to Sir and Ma'am and thank you?   

It seems a lot of folks no longer LIKE to be called Sir or Ma'am.  When I was in the workforce, men were always saying "Don't call me Sir."  I replied "I only know two choices.  Would you prefer "Ma'am?" 

Funny, they always decided "Sir" was Just fine.

[R J]

What also pisses me off is when they ask, can I take your order honey?

Usually my honey is setting right there and well we will stop right here.

[musclehead]

1. Don't eat fast Food.

2. Don't eat fast food.

AL

Finally something the BIG A and I can agree on. It will help you live longer and cut down on your interaction time with stupid people.



DW

add to that list DON'T MANAGE a FAST FOODS JOINT. imagine having to deal with teenagers ALL THE DANG TIME!

[bobstein]

And along those lines.....when they give you your change, they say, "there you go" instead of Thank You.  I usually respond, "where do I go?"  Sometimes I just sit there and look at them, until they get uncomfortable, and then they ask, "is there something else?"  I reply, "no, I am just waiting for a Thank You."  If they THEN don't thank me, I just put it in park and leave the car parked there.  Eventually they have to Thank You, just to get you out of the window.  (PS - The kids hate it when I do that.)

Why should they thank you, did you give them a tip or did you just pay what you owed?
Sounds like you think your special!!!!

Yep, I am special.  I fall into the category of customer.  Any retail business that does not believe their livelihood is in the hands of the customer and that the customer is worthy of being thanked, is destined for failure.  And perhaps it is just good manners. 

[3fan4life]

The wife and I were having a discussion recently about the lack of "manners" in society in general.

It came about after we went through the checkout at Food Lion and the teenage girl running the register NEVER spoke to us.

She didn't even tell us what the total was, she simply "pointed" to the total on the register screen.

This really caught my attention since I worked for Food Lion many, many moons ago in high school and our manager would've had our a$$ for something like that.

My personal take is that young people are so busy "texting" that they aren't developing any personal interaction skills.

They can LOL and OMG all day long but they don't know how to look someone in the eye and say, "Hello".
 

Was it possible that the young lady was deaf?

No. She was talking with another employee when we came up to her register.