My experience with Progressive was not a pleasant one. I was hit my one of their riders years ago. I had to fight them every step of the way. I was not a happy camper. They would be my last choice.
Took a long time to get the claim settled.
A guy at work has progressive and has been happy with them.
I'm sure there are horror stories about all of them.
I have Progressive on all the cars, the motorcycles and the boat. Every claim handled well. I've been hit on the motorcycle by a hit and run driver. They had the bike towed in and fully repaired. My son spun his car out in the rain and hit a median wall, almost totaling his VW. Took it to the Progressive claim/collision center and they took care of all the repairs and returned it to us like it was just off the showroom floor. We've had two cars with extensive hail damage ($10K on a mini-van that had to have the entire roof replaced) that Progressive settled quickly and the cars again looked like new afterwards. Just this year we had in incident where the wife was sideswiped by a guy on the highway in her mini-van. The other insurance company admitted fault but then low-balled the estimates for repairs, promising "supplemental" payments if necessary. They were $500 under any other company on their estimate. So we let our Progressive policy handle it. They waived our deductible, gave us a check higher than any other estimate we had after they saw the damage and went after the other guy's insurance (subrogation). Our car was repaired correctly and we are happy. We will always have Progressive as our insurance.
Then there is my buddy Disco from Frisco who had to file against a Progressive policy holder. He is no fan of Progressive as a result. Much as Popeye, filing against Progressive seems to be an unpleasant experience for a non-Progressive policy holder.
Obviously, being the claimant against a Progressive policy holder isn't a good place to be.
But, if you are shopping for a policy, then you are looking for a way to protect yourself in a possible future dog fight. Don't you want the baddest dog (Progressive) on your side?
RainMaker