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Author Topic: TechMount Cust. Service  (Read 645 times)
ezgoin721
Member
*****
Posts: 21


Richland, WA


« on: April 04, 2012, 11:26:54 AM »

FYI!  Not really Valk related, but if anyone is looking to buy an accessoory mounting system, you may find the following interesting!

Customer service lives!

I have a TechMount base for my GPS that I used on my M109R! The 109 has bigger handle bars than the new Road Glide so in trying to transfer the TechMount to my RG, I discovered I'd lost the spacer that came with the TechMount that would allow me to mount to the smaller RG bars! I sent an e-mail message to TechMount last night asking for a part number so I could purchase a new spacer. This morning I decided to follow up with a phone call since it seems rare to ever get a timely response from one of those e-mail tech question sites. As soon as I explained to the rep on the phone what I needed, he called me by name and said he'd already put a new spacer in the mail free of charge! What a pleasant surprise! Actual customer service for a change!

TechMount! Great high quality products and customer service too! Nice!!
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Oss
Member
*****
Posts: 12886


The lower Hudson Valley

Ossining NY Chapter Rep VRCCDS0141


WWW
« Reply #1 on: April 04, 2012, 01:22:46 PM »

have a mount on my Valk after the recommendation by Detn8er

Happy with it after years of use
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If you don't know where your going any road will take you there
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When you come to the fork in the road, take it
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highcountry
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Posts: 1190


Parker, CO


« Reply #2 on: April 04, 2012, 07:08:54 PM »

 cooldude cooldude
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