On my 98 Tourer I had a similar problem. I'm playing an MP3 through the Honda CB control mounted on the left handlebar.
Flicking the thumb lever I get CH (channel), Vol (volumn) and Com (comunicate ?) not sure.
After giving up I was playing with the thumb lever and Com was showing 5. As I reduced that number it went to 1 or 0 and then Off.
Suprise the noise cleared and nothing but music. 5 must be a factory setting every time I restart I have to go to Com and reduce it to Off and all is well again.
The CB unit is a Clarion.
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