Phone is out again. cursed Century Link

[MarkT]

Last time, it was because they gave my POTS line to somebody else after I shut them down as ISP.  I still have my phone line (supposedly) with them.  Took them 4 days to fix it. All for nearly $100 a month, now that the ISP is off.  And after 47 years of loyal patronage to the Bell system.  F em.  I'm going to VOIP and shut CenturyLink off completely.  They sent me a postcard recently, telling me why I need to keep their landline, all about their great service & reliability.  Great joke. Folks are bailing in droves.

In the meantime, to contact me use email.  Sorry bout that.  I don't publish the cell phone number. If we need to talk then I'll call you on the cell. valkstuff-ATSIGN-horseapple.com  (I get hundreds of spams a day - and tens of robocalls - I try to slow it up some.)

I used my "call following" to send landline calls to my cell transparently.  Now let's see how they break THAT.

[old2soon]

When I dumped the worthless-insert YOUR curse words here-AND after 15+ years of paying my bills on time and THEN they DEMANDED a $200.00 disconnect fee. Lets just say even after a couple years they still have NOT sent that disconnect fee to a collection agency nor have I paid them nor will I. They have a little shop here in Willow Springs the local repair truck(s) dispatch out of and I've yet to be bothered. Just wish you had a few more choices/options for your service there Mark. But you IS a pretty resourceful guy so I just KNOW you'll git er sorted out. RIDE SAFE. P S-I know not an option where you iz but I are happy with Cable America. YUP-shameless plug! 

[Jess from VA]

I had a bill like (but not) a disconnect fee I was determined to never pay.

A long time passed and I forgot about it, but one day a collection agency called.

I asked what had taken so long?  But I wasn't paying.  They threatened to sue, and I said I had been waiting years to get to court on this bill.  I was a lawyer and would do my own work, and intended to subpoena a number of folks from the company and keep them on the stand all day.  I also would have a counterclaim.  But I wanted to defend, not sue (cheaper, easier, and a better position).  So get on with the lawsuit ASAP, I could hardly wait for the fun to start.  

Well, I got a lot of silence, and then..... I've been dong this a long time, and I can't remember anyone asking us to hurry up and sue them.   Well get off your ass, and by the way you'll need to file in Fairfax County Circuit Court.  And BTW, if you list this as a bad debt on my Dunn & Bradstreet (credit rating), I'll sue you too.  

Funny, I never heard another word from them (nor did my credit record).  

I'm sure they got back with the Co that sold them the debt and talked about them getting their CEO subpoenaed for all day on the witness stand.  


(I cannot recommend this as a tactic for everyone, but if you are sitting on a winner of a case, it's one way to go.)    

[0leman]

Several years ago, Both DW and I got cell phones.  Decided that we didn't need Century Link's land line anymore.  So we told them to cut the service.  At that time we also had Internet with them.  I wrongly assumed that when I told them that we wanted to cut services they would cut the Internet connection, NOT.   After getting a next month bill for the Internet which we didn't use, I had to call them to disconnect that service also.   

Thankfully didn't get any bill for disconnect.  Both services sucked, especially the Internet.  It was suppose to be 10 mbs speed, but only was getting 5-6 on good days. 

[3fan4life]

I used to have a Mi Fi device with Verizon for my home internet.

They kept saying that I was going over on my data which kept raising the bill.

I stumbled upon an unlimited deal with N Telos (now Sprint) for $70 per month.

I called Verizon and told them to disconnect my service.

Initially they gave me a bunch of crap about early termination fees until I forced them to actually look at my account and see that I was no longer under a contract.

They confirmed that we were square on the bill and turned off the service.

90 days later I started getting a bill from them again.

I called them and was assured that it was a mistake and that everything was OK.

Then I started getting calls from collection agencies (all of them owned by Verizon).

I told all of them my story and insisted that I didn't owe the money and wouldn't be paying it.

Things would go quiet for a few months and then the calls would start again.

Verizon wouldn't talk with me at all about the bill stating that they couldn't because it was in collections.

The collection agencies kept telling me that I had to work it out with Verizon.

This went on for several years with Verizon insisting thati owed $120 plus collection fees for a service that I told them to disconnect.


They finally sent me a statement saying that they would settle for $50.

Even though I didn't owe the money, I decided that it was worth $50 to get it off of my credit report.

Generally, the bigger the corporation the harder they are to deal with.

I have had AT&T as my cell phone provider since 1998.

They have made me mad several times over the years but have been willing to work out any billing disputes that we have had.

[J.Mencalice]

Here's someone that can help you.

https://www.youtube.com/watch?v=RT4__Nz5HWY

[oldsmokey]

I think they got your number, and just keep pushing your buttons. Had similar dealings with Sprint