Basically, your internet isn't fast enough to keep up with the streaming video. Go to Speedtest.net and do a "speed test" on the server nearest your location. If your pulling down significantly less than your should be (what internet connection are you paying for) than you need to contact your local Internet Service Provider and figure it out.
Alot of times a real loss of bandwidth (internet connection) can be caused by a wiring problem, faulty dsl filters, or a malfunctioning modem and/or wireless router. Check speedtest.net and you should have an idea. If none of this makes sense to you, you can gimme a call. Number is in your inbox.
Yep, looks like good old Charter is fecked up. Download .55 mpbs. Upload .10mpbs. Oh joy to speak to their customer service.
I'm sure some of us might remember the Old Telephone Party Lines when we shared a connection with 3 or 5 other neighbors.
Well, Cable Internet is somewhat similar in that the more users using at a given time will reduce connection speeds in your area. Prime slow down times are generally 3pm - 10 pm.
Wi-Fi & ATT's fiber optic supply lines fair much much better for consistent high speed. They don't bog down like cable does.