If the damage was more than the vehicle is worth, even though nothing on the vehicle itself was damaged, they total the vehicle and they issue a salvage title. It doesn't mean the vehicle is no good.
The Explorer just has a very minor dent in the bumper, a hatch that is very scratched and has a couple of small dents and a busted taillight. The bent up hitch and thrashed carrier is what drove the price over the edge, I have every intention of keeping and repairing the vehicle.
BTW what was the price of the rack that got damaged?
I found one online that was similar, it was $695 but the one I bought was off eBay and cost $400.
PM sent.
Thanks for the info TJ, I'm going to call them on Monday.
His insurance company sent me a check for $300 today for pain and suffering; I didn't have any pain but I turned their check into an iPhone 4S, Siri is pretty cool.