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Valkyrie Riders Cruiser Club > Chapter Boards > Florida Chapter > TERRIBLE CUSTOMER SERVICE
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Author Topic: TERRIBLE CUSTOMER SERVICE  (Read 1289 times)
OLDFRT
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Posts: 1074
« on: July 09, 2017, 06:03:14 PM »
Jerry Sheffer and I have been trying to get a question answered by Sideroad Cycles.  www.sideroadcycles.com    Their web site lists NO phone Number, and readers are told to send all questions via E-mail. The problem is that they DON'T ANSWER THE E-MAILS!!!!!  Absolutely TERRIBLE Customer Service.  Their prooducts are good, but Customer Service SUCKS!!!!
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Grumpy
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Tampa, Fl
« Reply #1 on: July 10, 2017, 08:21:25 AM »
After a little digging,  American Side Road Cycles    703-303-8902   located in   Falls Virginia   22066

Hope that helps.
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Life is like a hot bath. It feels good while you’re in it, but the longer you stay in, the more wrinkled you get.
OLDFRT
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« Reply #2 on: July 10, 2017, 08:27:51 AM »
Thanks, Bill. I rec'd that number from Tourus, and from Gil, and called it a little while ago. Jerry S called it last week, and they have not returned his call.
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OLDFRT
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Posts: 1074
« Reply #3 on: July 11, 2017, 04:02:18 PM »
It has now been more than 2 weeks since Jerry Sheffer and I have been trying to contact SideRoad Cycles. STILL no answer to our e-mails, nor any returned calls from messages left on their Voice Mail. 
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Black Dog
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VRCC # 7111

Merton Wisconsin 53029
« Reply #4 on: July 13, 2017, 07:19:25 AM »
I have been trading emails with Jerry, and was under the impression you were looking for information from Champion Sidecars, regarding the mounting brackets for their saddlebags...

800-875-0949 for Champion

Black Dog
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_Sheffjs_
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Jerry & Sherry Sheffer

Sarasota FL
« Reply #5 on: July 13, 2017, 10:17:14 AM »
Got it Steve   Thanks!   Not sure where you saw that number or why contacting the others did not end with them giving us that number   


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