BEWARE - iTunes Incompetence!

[Bladedog]

Once I got home from my ride on the bike (Valkyrie affiliation) I received no less than THIRTEEN emails from paypal, telling me I bought something from the iTunes store.  Nearly $2,000 in fraudulent charges!  What the HECK can you spend $2k on at iTunes???  Someone hacked my iTunes account and had a heyday.  iTunes is NOT protecting your information, folks.  Act accordingly!

[Bobbo]

If the emails were coming from PayPal, I would check the status of that account too.  Sounds like they might have gotten into both.

[Chrisj CMA]

Id suspect PayPal.........I caught them doing western union transferes out of my credit card that was on my paypal account which I no longer have...cancelled both the card and paypal

[Carolyn Schmidt]

Patrick had fradulant charges on our checking account via his debit card that was attached to his iTunes account not too long ago. Only to to the tune,,,get it,,,,of about $78.00. He didn't get any help from iTunes customer service, that was a joke, getting the funds refunded. We were lucky enough that our bank charged back the charges to iTunes and credited our account. We have both disabled our iTunes accounts and will NEVER buy anything from iTunes using our debit card or credit card again. Just sayin'

[Stanley Steamer]

That sucks.....I wish that every one of these Hackers would be caught and get a Singapore caning as described to me in detail by the Deputy Warden of the camp who supplies us our Inmates....

[Stanley Steamer]

http://en.wikipedia.org/wiki/Caning_in_Singapore

Just try to overstay your welcome in Singapore and they will cane your @ss.....

"Offences punishable by caning

Singaporean law allows caning to be ordered for over 30 offences, including robbery, gang robbery with murder, drug use, vandalism, and rioting.[3] Caning is also a mandatory punishment for certain offences such as rape and drug trafficking, and for visiting foreigners who overstay their visa by more than 90 days, a measure designed to deter illegal immigrant workers.[4]"

[tybme]

Once I got home from my ride on the bike (Valkyrie affiliation) I received no less than THIRTEEN emails from paypal, telling me I bought something from the iTunes store.  Nearly $2,000 in fraudulent charges!  What the HECK can you spend $2k on at iTunes???  Someone hacked my iTunes account and had a heyday.  iTunes is NOT protecting your information, folks.  Act accordingly!

I'm sorry it happened to you. Below is some useful information for managing online accounts:


The best way to protect yourself from online fraud and identity theft is not to leave your financial information in the hands of others. You've probably heard or read the following tips before, but now it's more important than ever to implement them.


Use a passphrase and not a password. For example, "This is my passw0rd and 1t's for my use only!" and "Purple ducKs run awkWardly" are good passphrases; they make a sentence that's either nonsensical or would never be obvious to a hacker.

Add capital letters, numbers, special characters, and (where allowed) spaces to enhance your passphrase. iTunes, for instance, would not allow me to use a space within my passphrase.


Don't leave credit cards attached to online sites or services. Leaving a credit card number in a vendor's database for automatic, recurring payments is enticingly convenient, but its security is no longer in your hands.


If possible, have just one credit card that you use only for online purchases. If its number is stolen, you can cancel it with minimal impact on your daily, necessary purchases.


Review your account reset information. Know how to reset your sign-in information quickly so that thieves cannot easily use your online habits or social-sites data to take over your account by resetting it to their own password and ID, as happened to me.


Regularly review your online transactions, both in your online banking account and in paid sites and services you've recently used. In the case of iTunes, it can take up to 48 hours for a transaction confirmation e-mail to land in your inbox.

Susan Bradley Windows Secrets newsletter 7/8/2010

[Bladedog]

After further review, this is definitely an iTunes screwup.  They have had a rash of scammers selling bogus applications through their store, and Apple doesn't want to draw too much attention to it.  Carolyn, the guy on the phone at Apple last night was uninterested.  "Send us an email about your problem" was his basic answer.  Although paypal has issues, to their credit they are working with me to get this resolved, as is my bank.  Apple/iTunes seems to be the only folks ducking the resposibility, and it all happened in THEIR site.  My bank assures me I'll get every cent back, but in the meantime I have to put up with the temporary loss of this cash.   

Steamer, I'm with you bud.  My wife is from Singapore and she's ready to set this guy's laptop on fire... while it's in his lap!

Apple makes decent stuff, but their customer relations (and IT security).... poop city.

[Slvrvalk1]

A few weeks ago, I received an email with a receipt for an iTunes purchase which I did not make.  I checked the account and immediately cancelled the credit card.  What was frustrating is that you cannot immediately deactivate your iTunes account like you can with other things like Facebook.  You have to send them an email which they will answer within two days.

I am fairly certain the credit card company got their money back from Apple as I did not have to pay the fraudulent charges.

My son works for Apple, and it is a great company to work for, but they did not protect the iTunes accounts very well as I have heard of multiple accounts being compromised.

Dave

[valkmc]

If I want to download something from itunes I purchase one of their gift cards, no way am I giving them any of my card numbers.

[x]

http://en.wikipedia.org/wiki/Caning_in_Singapore

Just try to overstay your welcome in Singapore and they will cane your @ss.....

"Offences punishable by caning

Singaporean law allows caning to be ordered for over 30 offences, including robbery, gang robbery with murder, drug use, vandalism, and rioting.[3] Caning is also a mandatory punishment for certain offences such as rape and drug trafficking, and for visiting foreigners who overstay their visa by more than 90 days, a measure designed to deter illegal immigrant workers.[4]"

This caning is in Malaysia... but it's pretty much the same (caution:  graphic).

http://www.liveleak.com/view?i=5ab_1172940415

[Stanley Steamer]

yep.....if criminals over here were subject to this kind of punishment, I'd think they'd maybe think twice about committing  their crimes.......the DW of our camp said that the discipline in the Singapore prisons was MUCH better than over here.....that'd be a deterrent for me!!

[Chrisj CMA]

We would run out of canes if illegals over 90 days got caned.......but, I think it would have them think it over before climbing the wall

[Stanley Steamer]

We would run out of canes if illegals over 90 days got caned.......but, I think it would have them think it over before climbing the wall

I think we could come up with enough bamboo to make it work.....

I read an acct of an American Soldier on leave in one of those countries that has canings take one instead of time in jail....thinking it would be like a "bad spanking".....he said he had to have medical treatment and sleep on his stomach for a LONG time afterwards...

[Kaiser]

Just got off the phone with my CC company.  Apparently somebody got my number from iTunes and tried racking up several thousand $$$ worth of charges in the Apple store.

I asked the person how many charges he saw, and he said "several pages worth - probably 50 or 60".  Each one was for just over $100.

Anybody with an iTunes account should pay close attention to their CC bills.

[sugerbear]

never bought anything from i-tunes and never will


but..............i'll start growing cane if it will help

[x]

never bought anything from i-tunes and never will


but..............i'll start growing cane if it will help

You need to grow rattan, a species of palm tree that is very slender and is used in making furniture.  For caning purposes, the rattan is cut to about a 4 foot length, split on the end, and soaked in water.

http://www.corpun.com/singfeat.htm

[Valkahuna]

If I want to download something from itunes I purchase one of their gift cards, no way am I giving them any of my card numbers.

+1.