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Local dealer matches internet pricing...

Started by Black Dog, Fri 20, Jun 2014, 10:02:57

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Black Dog

After the last 80 miles of my return trip from InZane being done on a trailer, I've started getting ready for the repair...

Went to 'PartsFiche' on line and got all the part numbers for everything necessary to replace my broken U-Joint (all the clips, spring, oil seal... associated with the drive shaft).  Then, I contacted my local Honda dealer (Action Power Sports, in Waukesha WI), and asked them to check availability.

He looked, and said he could have everything 'next day'.

He asked for an email, with everything I needed, and a link to the prices I found.  I did that Wednesday morning, and picked up my parts yesterday.

Without the price match, my bill would have been $218.96...  After, it was $159.06, including tax  :cooldude:  That's a savings of $67.62...

This dealer has price matched on other parts and tires, in the past, but the moral of the story is 'It dosen't hurt to ask'  ;)

Black Dog
Just when the highway straightened out for a mile
And I was thinkin' I'd just cruise for a while
A fork in the road brought a new episode
Don't you know...

Conform, go crazy, or ride a motorcycle...


MAD6Gun

 Good deal Steve. My local dealers (Ehlerding Honda) parts guy Brian matches prices for me too.


Momz

My local dealer (Rosenau Powersports, Dearborn Hts., MI) always beats the online parts retailors. Plus they have parts deliveries on Wednesdays, so you can pick up your parts on Thursdays.

I'd recommend getting to know your local dealer's parts department counter persons and always ask for discounts (AMA member 15%). I won't let them work on my bike though.

ALWAYS QUESTION AUTHORITY! 

97 Valk bobber, 98 Valk Rat Rod, 2K SuperValk, plus several other classic bikes

eric in md

my dealer matches also .. its nice to support our local shops..  :cooldude:

~ Timbrwolf

.....I ordered a new timing belt from the "new" HDL on Monday. Guy said it
would "probably" be here Wednesday...Thursday at  the latest. Here it is
Friday.....still no belt. ..  :roll:
. . . ...I saw a werewolf at Trader Vics. . . ...his hair was perfect...

Willow

I know that I'm a bit of a cynic and most don't think of it this way, but doing business with someone who will match prices is like having the business say to you, "I'm willing to overcharge you unless and until you catch me by showing me someone else that will overcharge you less and then I'll come down to the price I can really sell to you for."

I'd be inclined to do business with the one who presented the lower price first off.

I am glad it worked out for you, Steve.  Oh, and I do understand my perspective is not completely correct in that some businesses have to pay for having a brick and mortar site available.

Black Dog

Oh, and I do understand my perspective is not completely correct in that some businesses have to pay for having a brick and mortar site available.

Glad you pointed that out...  My guy said he wasn't making much on my sale, but it got me in the store  ;)  Many of the internet vendors are 'middle men', and have nothing in stock (thus the long wait).  I couldn't have gotten my parts any faster (24 hours) no matter where I went.

He said that they do that because once a customer comes in, the 'may' purchase something they had not intended to buy...  Kinda like that Black F6B that I sat on while I was there  ;D

Black Dog
Just when the highway straightened out for a mile
And I was thinkin' I'd just cruise for a while
A fork in the road brought a new episode
Don't you know...

Conform, go crazy, or ride a motorcycle...


Otus

I usually go to the same dealership that Momz was talking about. A little while ago I asked the guy at the counter about I/s carb springs. He gave me a price of $4.65 each which with tax comes to almost $30 after tax. I told him I could get them online for about $15, he went back on his computer and came up with a new price of $16 and some change. They lost some profit on it, but they know that if they don't compete they will lose out to the online stores.

Jack B

You would look good on that F6B Steve. And that old Valk of your's, you could sell that to me cheap. You know it's broken.
Let's RIDE

Jess from VA

I have loyalty to small specialty shops, like gun stores.  I have loyalty to my lead tech, and tip him whenever I take him work, but not the dealer.  I deal directly with the tech, not the dealer and not the service mgr (who is OK).  The tech is always pleased I bring all the right parts with me I need, they are almost never in stock.

I used to price match with HDL all the time, because I always got good quick service, and the right parts (unlike having to deal with the seller at the cheapest price I could find for different things all over creation, if there was a problem).  With HDL, you had recourse if there was a problem.  I have pretty much given up on HDL now.... we'll see next time I need OE parts. 

Willow

Quote from: Black Dog on Fri 20, Jun 2014, 15:20:42
Glad you pointed that out...  My guy said he wasn't making much on my sale, but it got me in the store  ;)  Many of the internet vendors are 'middle men', and have nothing in stock (thus the long wait).  I couldn't have gotten my parts any faster (24 hours) no matter where I went.

He said that they do that because once a customer comes in, the 'may' purchase something they had not intended to buy...  Kinda like that Black F6B that I sat on while I was there  ;D

Black Dog

Yeah, it does leave me a bit torn on my viewpoint, but by telling you he didn't make much on your purchase, he was telling you he was willing to make about $70 on your purchase if you hadn't caught him on it.

It is a good business strategy for the exact reason he quoted to you.

It was a good buyer strategy for the reason you specified.

I'm glad it worked out well this time.   :cooldude:


JimC

QuoteYou would look good on that F6B Steve. And that old Valk of your's, you could sell that to me cheap. You know it's broken.

Hey JackB
Do I detect a little sellers remorse in your statement?

jim
Jim Callaghan    SE Wisconsin

Jack B

#12
Quote from: JimC on Fri 20, Jun 2014, 21:21:41
QuoteYou would look good on that F6B Steve. And that old Valk of your's, you could sell that to me cheap. You know it's broken.

Hey JackB
Do I detect a little sellers remorse in your statement?

jim
No not really I still have but other Valkyrie but I alway's liked  Steve's bike and I could add some green to it.
Yea maybe I little.
Let's RIDE

Michvalk

The local dealer here is full price or nuthin'. So nuthin' it is :cooldude:

Oss

Did you get a new BOOT?

If you want to use up all the cuss words you know and then some
then go ahead and try to re use the Old boot

Dont ask how Stan NJF6cowboy and I know this
If you don't know where your going any road will take you there
George Harrison

When you come to the fork in the road, take it
Yogi Berra   (Don't send it to me C.O.D.)