One more story:
I ordered a clock from them and it never arrived, so I called them and the tracking number said it was delivered, USPS said they delivered but I never got it.
They send another one at no extra charge and I got it within a week. Eight days later, the first clock was mysteriously delivered by USPS

Called them back to explain, to thank then again and to let them know that I was sending back the first clock.
Awesome people
