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Author Topic: To me, the thoughtlessness of some companys is amazing  (Read 776 times)
solo1
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Posts: 6127


New Haven, Indiana


« on: June 02, 2015, 08:56:44 AM »

I receive regular catalogs from the Vermont Country Store.  They have interesting items ,normally..

However, in the newest catalog, page three,  is a new item, a 'welcome mat'  called the American flag rug.  I would have a hard time using this mat, that looks like our flag, for wiping my feet.

I've dropped them an email.  Yeah, as some would say, it's not the flag. maybe not, but.

wayne, solo1

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Romeo
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Posts: 1612


J.A.B.O.A.

Romeo, Michigan


« Reply #1 on: June 02, 2015, 09:48:50 AM »

Totally with ya on this one Wayne.
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old2soon
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Posts: 23514

Willow Springs mo


« Reply #2 on: June 02, 2015, 09:53:46 AM »

Being as a LOT of us here went to war for Our FLAG I'm with you on this one Wayne. RIDE SAFE.
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Today is the tommorow you worried about yesterday. If at first you don't succeed screw it-save it for nite check.  1964  1968 U S Navy. Two cruises off Nam.
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solo1
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Posts: 6127


New Haven, Indiana


« Reply #3 on: June 02, 2015, 10:03:45 AM »

The latest. I just got an email from the Vermont store.   Based on my comment, they said they have removed the item from all unsent catalogs. I would imagine that means their inventory too.  They apologized.

Fast response! 
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..
Member
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Posts: 27796


Maggie Valley, NC


« Reply #4 on: June 02, 2015, 10:13:54 AM »

The latest. I just got an email from the Vermont store.   Based on my comment, they said they have removed the item from all unsent catalogs. I would imagine that means their inventory too.  They apologized.

Fast response!  


The power of a well directed Wayne  cooldude

http://www.vermontcountrystore.com/store/error_404.jsp;jsessionid=A62E6C256586A46913D0E48B1D2024B6.vcs-app-12-p-app2?err_msg=product_not_found&_requestid=3623814
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dreamchaser
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Posts: 273

Portland, Oregon


« Reply #5 on: June 02, 2015, 10:29:20 AM »

Good job Wayne!  I haven't shopped at Lowes for over 2 years since they did the same thing with doormats.  I complained in the store and got an "eye-roll" and a snotty remark, which I have forgotten.  Gary
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Patrick
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Posts: 15433


VRCC 4474

Largo Florida


« Reply #6 on: June 02, 2015, 12:17:41 PM »

I've been in and have bought from that store several times. I was about to never set foot in it again until I heard of their response. Good company. Seems like they are trying to correct their mistake.
Wayne, ya done good !
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Tailgate Tommy
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Posts: 1438


2000 Interstate, 2001 Interstate and 2003 Standard

Fort Collins, Colorado


« Reply #7 on: June 02, 2015, 12:56:08 PM »

Finally some good news!
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RDAbull
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Posts: 1464


SW Ohio


« Reply #8 on: June 02, 2015, 01:26:03 PM »

I just sent them a "Thank You" and asked to be put on their mailing list.
 
Good business sense deserves my business.
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Robert
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Posts: 17398


S Florida


« Reply #9 on: June 02, 2015, 02:12:59 PM »

Please write a letter to congress and the president  cooldude
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“Some people see things that are and ask, Why? Some people dream of things that never were and ask, Why not? Some people have to go to work and don’t have time for all that.”
RDAbull
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Posts: 1464


SW Ohio


« Reply #10 on: June 03, 2015, 06:45:19 AM »

Response to my e-mail, I WILL do some business with them.

Dear Mr. Ames,

Thank you for your email.

We are very sorry for any disrespect we caused by carrying the American Flag welcome mat. We thank you for asking to be on our email list, and we look forward to hearing from you again soon!

Please let us know if we may be of further assistance, and thanks so much for contacting us at The Vermont Country Store.

Sincerely,


Ashley G.

 The Vermont Country Store Customer Service =======


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Hooter
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Posts: 4092

S.W. Michigan


« Reply #11 on: June 03, 2015, 11:34:12 AM »




Soooo, does it remain or did they remove it? I can only guess was just wondering?
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..
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Posts: 27796


Maggie Valley, NC


« Reply #12 on: June 03, 2015, 12:12:23 PM »




Soooo, does it remain or did they remove it? I can only guess was just wondering?

They took it away hence my link which leads to a page showing an item was removed. That used to be the page for the item in question.
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bg
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Posts: 550


Cumming, Ga


« Reply #13 on: June 03, 2015, 12:16:28 PM »

I was working at Lowes 2 years ago when they carried the same type of mat.
My friend who is a Marine (Vietnam `66) was so offended he bought all they had so no one else
could buy them. He complained to Corporate and wrote a letter to the manufacturer.
They ended up apologizing and pulled all of the mats from the stores.
If we don't stand up we can't be  heard.
Thanks for doing what you can do........it will make a difference.
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wiggydotcom
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Posts: 3387


Do Your Best and Miss the Rest!

Yorkville, Illinois


« Reply #14 on: June 03, 2015, 12:23:30 PM »

Excellent work! The power of the people-and their buying power, is sometimes still heard.
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bigguy
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Posts: 2684


VRCC# 30728

Texarkana, TX


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« Reply #15 on: June 03, 2015, 12:38:05 PM »

Good on ya Wayne. And good for them for at least listening after the brain flatulence.
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