ebay ripoffs

[MarkT]

Have you suffered ripoffs by ebay as a seller?  I just got ripped for $63 TWICE for a Cyclops H4 LED bulb - the buyer - Ted in Dublin CA (not one of us I'm pretty sure) has the product he claimed wasn't delivered, a full refund issued by ebay FOUR DAYS after he received it as reported by the USPS, and now ebay has charged me ANOTHER $63 AND HAS FROZEN MY ACCOUNT UNTIL I PAY THE SECOND $63 - THEIR RESULT IS "FINAL" AND WON'T LISTEN TO ALL THE PROOF I HAVE TO THE CONTRARY. Ted ignores me; I told him he knows he owes it to me and keeping it is tantamount to shoplifting.  The money is stolen from me, not some faceless worthless corporation.  Ebay doesn't seem to care that I have 100% satisfaction feedback or have been with them since the beginning, around 2000.  I'm looking at closing my account and hiring a legal team for a class action.  As well as naming Ted the THIEF. The guy is 51 - he should know better.  What happened to honor?  If you can get away with screwing your fellow, more power to you? WTF is this, ebay figures they can just crap on anybody and there's no recourse?  Don't they know their sellers are who butters their bread?   ARGHHH!

[98valk]

if u payed by paypal contact them. they will help u. they did me.

[dreamaker]

I have been with EBay it seems forever and never heard such of a thing like that, I have dealt EBay buyer and seller that tried to screw me, but PayPal got things straiten out.  Thing is when you Buy and Sell know who you are dealing with before you follow through.   When I sell anythings I send an email and give the tracking and let them know it was just sent out to the buyer, and I also take pics. of the packaging and also send to the buyer. It takes a few extra minutes, but saves allot of hassle, and they think twice before trying to pull something. I watch for the delivery to them, when it is delivered I send them an email letting them know, that I know it was delivered and in the email ask them to give feedback, and it works for me. I have about 340 transaction and has always been 100%.  IT's like anything you got to watch your back.

[MarkT]

Yeah I paid via PP.  They used to be owned by ebay but they were spun off July/15 with an IPO and now stand alone.  They may still have internal links however, and a CS judgement against me at ebay may carry some weight with the same crew at PP.  They really have no leg to stand on; I hold the proof for my case but if they say "too bad for you" the cost to recover makes it not worth it from a business standpoint.  However there is principle involved which a business education will say bad reason for a decision.  I do want to slap their hand; since when do they get to bully the small guy who is in the right. Already I have to waste my time to put the proof together and get a decision maker to listen.

[The emperor has no clothes]

I'm confused. Did you sell the light to the guy or buy it from him ?

[MarkT]

I have been with EBay it seems forever and never heard such of a thing like that, I have dealt EBay buyer and seller that tried to screw me, but PayPal got things straiten out.  Thing is when you Buy and Sell know who you are dealing with before you follow through.   When I sell anythings I send an email and give the tracking and let them know it was just sent out to the buyer, and I also take pics. of the packaging and also send to the buyer. It takes a few extra minutes, but saves allot of hassle, and they think twice before trying to pull something. I watch for the delivery to them, when it is delivered I send them an email letting them know, that I know it was delivered and in the email ask them to give feedback, and it works for me. I have about 340 transaction and has always been 100%.  IT's like anything you got to watch your back.

Normally I do those things - especially with big packages like pipes - always photographed, packing and the product - more as CYA against shipping damage. Customer is emailed the tracking info.  But in this case I was travelling for Thanksgiving 1100 miles while my web host migrated my web site which broke my email for 5 days - lost all email 11/17-22. Didn't have my usual office; and Ted Thief "bought" the item the day I left so I didn't know until I logged into PP & ebay - then contacted him by email to give him choice, refund or wait until I return 1 week  He never responded so I assumed waiting was OK.  Instead he filed a dispute on 11/30 the day after it was shipped, which ebay used to steal my money from PP.  Then in spite of my immediate responses with full info to him and ebay, they issued him a full refund 4 days after it was delivered then put in my account I owe them ANOTHER $63.  I had told ebay and Ted Thief the tracking info and after it was delivered but they both are ignoring that.  What I don't get is how ebay made this choice.  Except they are demanding another $63 for themselves so there it is.

[baldo]

I have been with EBay it seems forever and never heard such of a thing like that, I have dealt EBay buyer and seller that tried to screw me, but PayPal got things straiten out.  Thing is when you Buy and Sell know who you are dealing with before you follow through.   When I sell anythings I send an email and give the tracking and let them know it was just sent out to the buyer, and I also take pics. of the packaging and also send to the buyer. It takes a few extra minutes, but saves allot of hassle, and they think twice before trying to pull something. I watch for the delivery to them, when it is delivered I send them an email letting them know, that I know it was delivered and in the email ask them to give feedback, and it works for me. I have about 340 transaction and has always been 100%.  IT's like anything you got to watch your back.

Normally I do those things - especially with big packages like pipes - always photographed, packing and the product - more as CYA against shipping damage. Customer is emailed the tracking info.  But in this case I was travelling for Thanksgiving 1100 miles while my web host migrated my web site which broke my email for 5 days - lost all email 11/17-22. Didn't have my usual office; and Ted Thief "bought" the item the day I left so I didn't know until I logged into PP & ebay - then contacted him by email to give him choice, refund or wait until I return 1 week  He never responded so I assumed waiting was OK.  Instead he filed a dispute on 11/30 the day after it was shipped, which ebay used to steal my money from PP.  Then in spite of my immediate responses with full info to him and ebay, they issued him a full refund 4 days after it was delivered then put in my account I owe them ANOTHER $63.  I had told ebay and Ted Thief the tracking info and after it was delivered but they both are ignoring that.  What I don't get is how ebay made this choice.  Except they are demanding another $63 for themselves so there it is.

It would be very tempting to repossess that light...with interest and vigor.

[dreamaker]

I am sure you tried to contact the shipper and explained to them the issue, and maybe suggest they may have shipped to the wrong address.  But I am with you, I don't care is it is a dollar, if someone tries to stick it to me, then it is principles. Any of our members live in his area, the could politely ask for more info. on the issue.

[da prez]

  We had a similar issue. Money reversed before we were notified.  Anything that is shipped is with a signature required now. We have been using the post office also. Photos and secure tape when sent. We never got our money back. We are just more careful and let the buyers know upfront about our shipping requirements.

   Mark , find a member near him to pay a visit.

                                  da prez

                                               

[..]

Tell Ted  you are contacting the FBI to report ivntrastate theft by fraud.

[MarkT]

Thx for the support but I'm thinking personal visits might not go well especially with crazy people nowadays and many folks armed.  I wouldn't receive such a knock at my door well - would take it as a physical threat and that's not the right message.  Though I wouldn't have a problem doing an ass whooping in the past, nowadays such ideas can result in charges, lawsuits, loss of property and such.  It's not a grown-ups soln.  Though I admit satisfying and Ted Thief deserves it.  I'm going to try PP and see if they come through.  If not then I'm interested in hearing of similar cases to incentivize a legal team for a class action suit against ebay.  Even if I do get results from PP I am VERY pissed at ebay.  Though I'm thinkin the anonymous and cowardly jr CS agent who made the call might not represent the corporate view so if I can convey to superiors what happened I suspect there might be a better outcome. Or they may be insulated from such contacts by the miscreants.  OTOH the outfit isn't called "evil-bay" for nothing.  Gonna do some digging at the BBB and The Ripoff Report among other places to get an idea of the prevalence of this behavior.

If I can initiate a legal charge against the perp that he might have to answer to, that interests me.

[cookiedough]

I do not see how ebay would do this to be honest since if there is a valid  and proveable delivery from delivery company verified, then unless item was broke or damaged in shipping,  the buyer should have no leg to stand on since was delivered.  Proof of delivery is key.

If buyer says not delivered and you have proof,  you are in the right. 

If buyer says delivered and broke, then you have to go thru shipping company on that one. 

I would fight it to some degree and if no recourse, screw ebay for life. 

[MarkT]

I do not see how ebay would do this to be honest since if there is a valid  and proveable delivery from delivery company verified, then unless item was broke or damaged in shipping,  the buyer should have no leg to stand on since was delivered.  Proof of delivery is key.

If buyer says not delivered and you have proof,  you are in the right. 

If buyer says delivered and broke, then you have to go thru shipping company on that one. 

I would fight it to some degree and if no recourse, screw ebay for life. 

It was mailed USPS priority mail.  That includes tracking and delivery advise. Doesn't include signature unless pd extra cost.  Broken - not likely.  I packed it very well.  Would have to have like a refrigerater dropped on it.  Would love to tell ebay to F off but that would be shooting myself in the foot.  They hold the lion's share of online traffic out there and I buy more than half my online buying through them.
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405503699300434455185

[signart]

More likely than not, it got delivered... to the wrong address.

[Smokinjoe-VRCCDS#0005]

Roadtrip to his address.. Kick his ass 

[MarkT]

More likely than not, it got delivered... to the wrong address.

Very pessimistic.  I don't believe that for a second. What are the odds that I would see repeated scammish behavior with the same person whose delivery happens to be fubar'd thus justifying his bad behavior.  Misdeliveries of my usps shipments over the years, I can count on perhaps 2 fingers and there have been thousands of shipments. Neither do inbound pkgs get misdelivered.  Junk mail at times, but not pkgs.

[pitbull]

Mark,
As you've got the guys address, have a look at his house on Google Earth.

Looking at his house will give you some idea of what type of person you're dealing with.

[Gavin_Sons]

Mark,
As you've got the guys address, have a look at his house on Google Earth.

Looking at his house will give you some idea of what type of person you're dealing with.

The look of someones house tells you nothing about the person you're dealing with. I know some great people that live in pure crap holes that would give the shirt off their back to a stranger. I know some assholes that live in half a million dollar houses and even a couple that live in over a million dollar houses that will scam and cheat people they know can't afford to be scammed or cheated.

[signart]

More likely than not, it got delivered... to the wrong address.

Very pessimistic.  I don't believe that for a second. What are the odds that I would see repeated scammish behavior with the same person whose delivery happens to be fubar'd thus justifying his bad behavior.  Misdeliveries of my usps shipments over the years, I can count on perhaps 2 fingers and there have been thousands of shipments. Neither do inbound pkgs get misdelivered.  Junk mail at times, but not pkgs.

Wish I could say that. I only have 520 ebay transactions, but ship packages or receive supplies almost daily. I don't know which is worse, UPS or USPS.
I ordered a shop space heater this time last year from a Sam's club special buy $100 off. I tracked it all the way (UPS) until delivered. Not delivered here. Called and UPS says driver put it on your porch. Not my porch send that substitute driver back here and show me. He delivered it across the road to an empty house, owner passed recently. SOB relatives in and out kept the gift instead of notifying me or UPS. Sam's sold out. Reordered at reg. price. Lost $100.
So, my wifes inheritance included a barn full of old tires with a cost of $2 each to dispose of.
House across the road has a long steep driveway, I rolled about a hundred dollars worth towards the front porch over about 3 dark nights since the heirs like to carry stuff off.
I know how frustrating it is, hope you get satisfaction. This is one time I did.    

[The emperor has no clothes]

Mark,
As you've got the guys address, have a look at his house on Google Earth.

Looking at his house will give you some idea of what type of person you're dealing with.

The look of someones house tells you nothing about the person you're dealing with. I know some great people that live in pure crap holes that would give the shirt off their back to a stranger. I know some assholes that live in half a million dollar houses and even a couple that live in over a million dollar houses that will scam and cheat people they know can't afford to be scammed or cheated.

Agreed 

[vanagon40]

. . . Ebay doesn't seem to care that I have 100% satisfaction feedback or have been with them since the beginning, around 2000.  . . . ebay figures they can just crap on anybody and there's no recourse? . . .

My experience is that ebay customer service is horrible or non-existent. Because I do not have a business that depends on online sales, I quit using ebay. I understand your frustration but have no answer.

[john]

sorry to hear of your troubles mark ...     
you always have feedback message to leave for others ebayers to read about
 Ted in Dublin CA .. Ted the THIEF.         
I myself have never had any trouble as a seller or with ebay buyers after 495 transactions
         

[vanagon40]

. . . you always have feedback message to leave for others ebayers to read about . . . 

My recollection is that ebay did away with that practice for sellers. Buyers are free to leave negative feeback, but sellers may not.

[Wizzard]

. . . you always have feedback message to leave for others ebayers to read about . . . 

My recollection is that ebay did away with that practice for sellers. Buyers are free to leave negative feeback, but sellers may not.

That would be correct. I did over 50 k on ebay in 2 years and got ripped for a 1k shipment. Ebay did not care at all and in fact always decides in the buyers favor. To long to go into details but very similar to what I read here. I totally walked away from ebay and have never sold since. If I sell anything now its on amazon.

[gordonv]

I don't know how this would help in this instance, but I thought when the USPS is used for a crime, it is a Federal Offence?

Years ago, I never received a package from a seller who claims he shipped it. In the end, he scammed about 7 people, we all reported him to the local police. They took great interest in the person.

Since I had paid by a Certified check in those days, and I worked for the bank it was drawn on, I had it cancelled, claiming theft. Since so few people know the law, that a check is cash, and can not be cancelled, it never came back to bother me.

[BnB Tom]

. . . you always have feedback message to leave for others ebayers to read about . . .  

My recollection is that ebay did away with that practice for sellers. Buyers are free to leave negative feeback, but sellers may not.

 I left a comment on a recent purchase and was notified by EBAY that my comments were deleted because they did not pertain to the seller's description or condition of the product when received.
 <I commented that if you bought his product, which consisted of a set of 20 packaged pieces, you could not order single replacements if any of the pieces got lost or damaged.> ??

[MarkT]

. . . you always have feedback message to leave for others ebayers to read about . . . 

My recollection is that ebay did away with that practice for sellers. Buyers are free to leave negative feeback, but sellers may not.

I did leave feedback.  I don't have any confidence they will return my money but they put out pretty words.

Thanks for telling us about your problem with an eBay buyer
 
Hi Mark,

Thanks for letting us know about a problem you had with a buyer. Here's a summary of your report:

User ID: fix2fly

Reason: Buyer misused returns

Comments: Item was delivered on 12-03-16 per usps tracking 9405503699300434455185 Buyer Ted Landswick Jr alias fix2fly LIED claimed it wasn't delivered and got ebay to give him a full refund FOUR DAYS AFTER DELIVERY. He now has the product and my money $63. I am looking at legal action.

We'll take your confidential report and review it with other internal information (including reports from other sellers). Although we know you've submitted this report, it is anonymous to your buyer. Also, please note that we won't be able to tell you of any specific action taken for confidentiality reasons.

Sellers like you help keep the eBay marketplace a safe place to buy and sell.
 

[baldo]

He has a nice new walkway.....

[3fan4life]

He has a nice new walkway.....

Looks like he doesn't have a need for a lawnmower either.

Something tells me that he might not be the most popular guy in the cul de sac.

[Wizzard]

. . . you always have feedback message to leave for others ebayers to read about . . . 

My recollection is that ebay did away with that practice for sellers. Buyers are free to leave negative feeback, but sellers may not.

I did leave feedback.  I don't have any confidence they will return my money but they put out pretty words.

Thanks for telling us about your problem with an eBay buyer
 
Hi Mark,

Thanks for letting us know about a problem you had with a buyer. Here's a summary of your report:

User ID: fix2fly

Reason: Buyer misused returns

Comments: Item was delivered on 12-03-16 per usps tracking 9405503699300434455185 Buyer Ted Landswick Jr alias fix2fly LIED claimed it wasn't delivered and got ebay to give him a full refund FOUR DAYS AFTER DELIVERY. He now has the product and my money $63. I am looking at legal action.

We'll take your confidential report and review it with other internal information (including reports from other sellers). Although we know you've submitted this report, it is anonymous to your buyer. Also, please note that we won't be able to tell you of any specific action taken for confidentiality reasons.

Sellers like you help keep the eBay marketplace a safe place to buy and sell.
 

From my experience you will not see a dime back. They always default to buyer. The percentage of the times this happens is so small to the total volume they just dont care.

[baldo]

He has a nice new walkway.....

Looks like he doesn't have a need for a lawnmower either.

Something tells me that he might not be the most popular guy in the cul de sac.

Looks like he needs a few yards of concrete delivered.....

[Jess Tolbirt]

i had an over night package sent by fed ex to me yesterday (thursday) and the fed ex driver left it at the house across the street. these papers were very important and i had to fed ex them out over night right back. had bev not seen the truck over there i would have been out a substantial amount of money...

[Gavin_Sons]

Should we email his employer and tell them they employee a thief and he will be facing legal charges? 

[Gavin_Sons]

http://www.myfunnyprofile.com/Ted-Landswick-Jr

Get to know him better here. 

[dragonslayer]

As a last resort,go to craigslist in his home area and let all the area what a scum bag he is.To stay legal you must state facts not conjecture or maybes.If you have a paper trail scan and post in article then let him know after it's done.I've done it on facebook and Yelp.It does get their attention real quick.

[Gavin_Sons]

Send all his facebook friends messages about how he cheated you. You might get more info out of them than anyone else.

[ptgb]

Cost of doing business. Acknowledge and move on.

[Disco]

Sorry to hear about your troubles, but why didn't you just call Cyclops and order directly from them?   ???

They are great folks to deal with, ship asap in nice boxes with foam cut-outs, and give discounts if you mention the magic word.   

Zero need for any middlemen.