snapshot with progressive

[cookiedough]

DO NOT DO IT PLEASE..

I plugged in all 3 of our newer vehicles.  Yesterday, one vehicle wife driving started it after running fine 10 minutes to go to nearest store, and all dash lights came on, shut car off, turned back on same thing all dash lights still on.  shut off car again,  then tried moving steering wheel while running and lost power steering hard to turn the wheel.  Wife unplugged snapshot device, and only the check/service engine soon light was on and ran fine otherwise.

dealer confirmed today driving it in yesterday snapshot at fault, they cleared codes/lights, plugged snapshot back in and all dash lights lit up all over again, so they cleared codes and left snapshot unplugged, charging me 120 bucks which progressive will soon reimburse me for.

Read up on class action lawsuits on 1000''s of snapshot progressive customers having similar issues even stalling vehicle while driving.

Any good lawyers available?? Oss???

I told progressive and will tell senior mgmt. tomorrow when they call me back same thing.  I switched insurance companies to ONLY save money, not cost me money or ruin my 70K total or more in 3 newer vehicles.  I will be asking for 10% discount in next 6 month renewal since if snapshot did work as intended, that is easily what I would be receiving or more in a discount. NOT my fault the snapshot in 2 of my 3 vehicles is not working right.  2nd vehicle is giving me 5 now false beeps on hard braking just gently applying brakes not even close to hard braking.  Also made progressive aware of that.  If I find out 3 months from now that my dash light issue vehicle is still going bad,  can you say lawsuit time??  I will attempt to put snapshot and progressive out of business..

[therapist]

Liberty Mutual wanted us to use their version of Snapshot, forget what it's called.
Putting it in both vehicles would only save us $43 a year. No thanks, I find the idea
of it to be creepy. After reading your story, I'm really glad I passed.

[oldsmokey]

Thats why I prefer to drive with mechanical pump, carb. coil, points, and condenser.

Go ahead plug it in,,, SHOW ME 

[Skinhead]

Sounds like the Device that plugs into the ALDL connector on your vehicle is causing the communication buss to crash, this is what causes all the dash light s to illuminate as Communications between all the modules in the vehicle is lost.  I work with a more sophisticated device for a auto manufacturer, my device has more capabilities than what these insurance companies are using.  If it happens again, unplug the devise and your CEL should go off after 3 or 4 Key cycles of no interference by the device.  At that point leave it unplugged.

[Gavin_Sons]

Progressive wanted me to plug that thing into my truck and wifes van. Van is a 2015 and truck is a 2017. Told them no thanks, "but it will save you 10%" which takes off 100 bucks a year. No thanks I just want to pay my quoted bill and not have to deal with you people. I don't want anyone tracking my driving habits and something beeping at me if a accelerate too fast or brake too fast.

[Robert]

I have never seen anyone save money after they did snapshot but I'm sure it gives the insurance co real time data on how people drive. I have not seen insurance co do anything to reduce peoples rates willingly.

The other thing is many new cars are drive by wire including brakes and steering and throttle if it does remove the bus lines then potentially you could be in a world of trouble. Many have more than one bus line but the computers may be to busy to send the signals needed to stop or accelerate.

[Bighead]

You should just tell them to send Flo over every morning to ride with you

[Gavin_Sons]

You should just tell them to send Flo over every morning to ride with you

I'd be ok with that 

[indybobm]

I would never use one. I have always thought that the insurance would see something about your driving habits to justify jacking up your premiums.  I don't trust anyone that wants to save me money.

[dreamaker]

Awhile back My insurance company wanted access to my car through the Sync system, so I assumed to do the same thing as the snapshot. They said they could give me a discount, Ya, Right!  Myself being a little paranoid, looked at it as Big Brother sitting in the passenger seat. Its not that I would do anything wrong, it just if I make a mistake, I would be judged for it. Another thing if everyone was honest, it probably wouldn't bother me so much, because my information would not be sold to some  low lives.  Let say your kid borrows you car, a goes out a races, or does stupid thing, guess who pays for that, worst part you get blind sided and premium goes up. My one Boss use to have this saying, "Be careful what you say, no matter whether it is good or bad, people will use it against you"  And the Snapshot and other devices may just do that.

[Atl-Jerry]

I wonder what data the Snapshot collects compared to what the car is already collecting.  I took my wife's car in for service a few months ago and the Service Guy plugged the Key FOB into his computer and saw all he needed to see.  I specifically asked about her driving habits and he tabbed thru a few screens and said she was not an aggressive driver, based on acceleration and braking.  That surprised me, even though she’s old, I consider her an aggressive driver, she’s had this car less than 2 years and has gotten 3 tickets.  I also remember reading a story a few years ago about some folks out west who had rented a car and upon returning it, they were hit with substantial charges because they downloaded data from the car and saw they had taken it across state line, which was not allowed per their contract.   

[Jess from VA]

[hubcapsc]

I wonder what data the Snapshot collects compared to what the car is already collecting.  I took my wife's car in for service a few months ago and the Service Guy plugged the Key FOB into his computer and saw all he needed to see.  I specifically asked about her driving habits and he tabbed thru a few screens and said she was not an aggressive driver, based on acceleration and braking.  That surprised me, even though she’s old, I consider her an aggressive driver, she’s had this car less than 2 years and has gotten 3 tickets.  I also remember reading a story a few years ago about some folks out west who had rented a car and upon returning it, they were hit with substantial charges because they downloaded data from the car and saw they had taken it across state line, which was not allowed per their contract.   

The guy reads all kinds of stuff out of my key fob, and my car is a 2005...

-Mike

[scooperhsd]

No way, no how am I EVER putting one of those gadgets on my cars. What I consider "normal driving" would probably get me pegged as an aggressive driver.

1. I've been a motorcycle rider (street) since my 18th birthday (as soon as I could get my own loan).  I've been known to be ... a bit heavy on the throttle, brakes, turn speed, etc.

2. I was in flight training for the Navy - looking to go RIO (Fighters).

My favorite rides at amuement parks - ROLLER COASTERS - the badder the better. It's a dream of mine to goto that park in Ohio on Lake erie (sandusky ? )

Can you tell I LIVE for accelerations ?  I've toned it down some as I've gotten older, but I'm also almost never beaten off the line at a stoplight - and this is after I wait to ensure there is no "pink light traffic".

[Gavin_Sons]

No way, no how am I EVER putting one of those gadgets on my cars. What I consider "normal driving" would probably get me pegged as an aggressive driver.

1. I've been a motorcycle rider (street) since my 18th birthday (as soon as I could get my own loan).  I've been known to be ... a bit heavy on the throttle, brakes, turn speed, etc.

2. I was in flight training for the Navy - looking to go RIO (Fighters).

My favorite rides at amuement parks - ROLLER COASTERS - the badder the better. It's a dream of mine to goto that park in Ohio on Lake erie (sandusky ? )

Can you tell I LIVE for accelerations ?  I've toned it down some as I've gotten older, but I'm also almost never beaten off the line at a stoplight - and this is after I wait to ensure there is no "pink light traffic".

Cedar Point? Been there 3 times.

[cookiedough]

I did the drivewise with LIberty Mutual on all 3 vehicles prior and saved 17% off each vehicle until they raised the premiums next year 22% so dropped them to go to Geico.  Geico jacked up our rates after 1 year over 33% just by adding our teenage boy driver onto existing 3 cars.  So, switched to Progressive just recently. 

Wife said NO to hooking up another snapshot device to our santa fe SUV since if the lights go on again, it has the slight chance of doing permanent damage to the vehicle correct??  Or worse off,  loose power steering again like she said it did in the parking lot almost unable to turn the steering wheel.  I am going to ask for a 10% rate reduction on the santa fe for next renewal in 6 months without plugging in another snapshot device.

NOT our fault it worked 10 days no issues and then all of a sudden dash lights lit up like a christmas tree after starting it right after driving it 8 miles with no issues to next stop.  Dealer never heard of this happening EVER with any insurance snapshot device, but did charge me 126 bucks to reflash the computer so lights go off which progressive is going to reimburse me for shortly.

I will ask snapshot team at progressive if happens again,  will they pay for 100% damages to our santa fe including if it ruins our vehicle and get a new one??  Will see what they say, but I think asking for 10% rate reduction NOT using it come next renewal is fair seeing as how it is THEIR fault the device failed, not the vehicles nor our own fault. 

Saving 100 bucks on a 1K policy for 3 newer vehicles every 6 months surely does help in the long run with other bills to pay. 

[Bighead]

I just last year switched ins companies after 32 yrs with the same company.( With two claims in 32 yrs)
I decided I was paying waaay to much for ins so decided to see what was available and went to a local independent agent with my bills in hand, not only did my premiums go down by 46% my coverage increased. I ask if this company would just sky rocket after year 1 and he said he didn't think so but if they did he would find me another company ( he said he changes his about every 4-5 yrs.) so the next day I took my homeowners policy to him and ask that he see what he could do with it. He checked with the same company and I got a savings of 32% over what I was paying and it was with the same company. Travelers.
Time will tell if the rates will go up ( for no reason) but it has been about 14-15 months and it hasn't yet.

[cookiedough]

more findings using Progressive snapshot on 1 of the 3 vehicles- my new 2017 toyota tundra

registered 2 hard brakings today 1 to work, one coming home.  I questioned both calling progressive snapshot team tonight.  They gave me time it happened and the same 7 mph decrease in 1 second.  Since I take SAME route and SAME time I figured out where each one happened.  Both are in the country NO cars around me coming to a stop NORMAL, if not slower than NORMAL, applying brakes just barely both time 7 mph in 1 second supposedly.  Same route 60 times since plugged in no cars around and this time it registered.

I told Progressive tonight is B.S. have done that same braking 1000's of times and over 60 times in past 1 month using snapshot and NEVER registered at that spot.  They said snapshot device cannot be disputed even though giving for sure false readings of hard braking.  I wanted to know when since if in big town with traffic I would not question it but in rural country applying brakes gently to a stop sign NO F'ing way.

The nice progressive guy even had the nerve to tell me I have called in 10 times in past 1 month on the snapshot device (almost all because of the wifes santa fe snapshot device causing dash lights to go off and loss of power steering with a bill at dealership of 126 bucks reimbursed already by progressive) and that if I continue to call in constantly over next 3-4 months that the discount might even be a surcharge after 6 months is up.  That SET MY BLOOD a boiling for sure telling him that is WHAT he is getting paid for and I want to know when and where the device went off to avoid it happening again since I know both today was NOT even close to a hard brake and I have a right to know as a paying customer that I can call 100x's per day if I really wanted to should NEVER affect my rates EVER!   

The whole experience so far is a f'ing JOKE giving false readings, computer issues on 1 newer vehicle, and the stupid online monitoring does not even show jack rabbit fast starts nor time of day the hard brakes happened as it should.  How can I improve my driving (yah right) if the online information does not all appear as it should having to call in to find out when and how much of hard braking? 

LIke said, I had liberty mutual righttrack prior and all info. was displayed as it should be and ONLY 4-5 hard brakes in 3 months.  So far in 1 month have had 4-5 hard brakes and ONLY one was a legitimate hard brake with progressive is all.  The whole snapshot system is totally flawed and I told the snapshot guy this on the phone which is recorded as well.

I just received my 30 day rating and instead of constantly giving me an EXACT percentage daily like liberty mutual gave me, all progressive said was a B+ which means absolutely NOTHING in terms of percentage discount.  Thus, I called this weekend when I got my B+ rating asking what range that B+ falls in guessing 10-15% discount.  the snapshot guy had NO F'ing clue at all NO idea just a  B+ is all, no more percentage range which I requested. 

Snapshot has to be one of the worst informative and false information devices out there from insurance companies that I know of.  If I keep this up,  I may get a 10% surcharge come renewal vs.a  10% discount even with a B+ rating....   First driver in history maybe with Progressive to get a rate increase with a B+ rating....     Now that would be F''ed up indeed...

[Bighead]

A the more reason to get rid of it/them.
Is 10% really worth the hassle ?

[dreamaker]

I don’t try to be old fashion or crusty; I just try to be simple and practical. Cars these days, in my observation, are nothing more than people’s science projects that we pay big bucks for. Give me the simplest vehicle available with the least costly issues.
 I mentioned back when, when Progressive came out with the Snap Shot, that there would be issues and repercussions for it. People said I was nuts and paranoid, guess what!
I will say it again! Not only causing issues with the vehicles performance, MAYBE it is also or could invade your privacy. Oh Ya!  That is right! They said your info. is safe with them.   And she will love me forever and the checks in the mail.
Instead of complaining to Progressive may be you should bring it to the attention of NHSTA. They are the one’s taking down with the big auto makers, like airbags for one. If no one brings it to their attention, they don’t know there is a problem!

I know TV is TV and not real, But what kind of bothers me in TV shows and movies they suggest the loss of control of your vehicle as you are driving, by hacker's. Maybe it can't happen, may be someone has done it with Chrysler vehicles, or not.  Now they are introducing us to autonomous vehicles. Just for giggles!! Let say you are cranking down the road in one of these vehicles, some hacker wants to have fun. Your in this autonomous vehicles, with No steering wheel and No brakes, That's OK it has a Panic Stop Button, Oops! that is also electronic and disabled. Bummer!
Enjoy the entertainment!

www.nhtsa.gov

[cookiedough]

good idea,  I called NHSTA and they said since not vehicle issue to call CPSC being consumer product safety commission and file a report.  I will call when open to file a complaint on Progressive snapshot so ALL KNOWS!!    If Progressive does not like it,  they can shove it.

A 10-14% discount on 1K is over 100 bucks savings every 6 months.  To me that is worth it since money  can be tight at times.

[Gryphon Rider]

I told Progressive tonight is B.S. have done that same braking 1000's of times and over 60 times in past 1 month using snapshot and NEVER registered at that spot.  They said snapshot device cannot be disputed even though giving for sure false readings of hard braking.  I wanted to know when since if in big town with traffic I would not question it but in rural country applying brakes gently to a stop sign NO F'ing way.

It's common knowledge (you told us so) that you don't even use the brakes hard enough to actually stop at a stop sign, if you can help it, so it couldn't possibly be hard stopping.  They can ask your local part-time LEO.

[cookiedough]

I told Progressive tonight is B.S. have done that same braking 1000's of times and over 60 times in past 1 month using snapshot and NEVER registered at that spot.  They said snapshot device cannot be disputed even though giving for sure false readings of hard braking.  I wanted to know when since if in big town with traffic I would not question it but in rural country applying brakes gently to a stop sign NO F'ing way.

It's common knowledge (you told us so) that you don't even use the brakes hard enough to actually stop at a stop sign, if you can help it, so it couldn't possibly be hard stopping.  They can ask your local part-time LEO.

Yep, is true I roll on thru stop signs 1-2 mph with any vehicle unless of course cross traffic coming.  Get the LEOs after me... 

[The emperor has no clothes]

I told Progressive tonight is B.S. have done that same braking 1000's of times and over 60 times in past 1 month using snapshot and NEVER registered at that spot.  They said snapshot device cannot be disputed even though giving for sure false readings of hard braking.  I wanted to know when since if in big town with traffic I would not question it but in rural country applying brakes gently to a stop sign NO F'ing way.

It's common knowledge (you told us so) that you don't even use the brakes hard enough to actually stop at a stop sign, if you can help it, so it couldn't possibly be hard stopping.  They can ask your local part-time LEO.

You have a good memory GR. I forgot about that.

[Bighead]

good idea,  I called NHSTA and they said since not vehicle issue to call CPSC being consumer product safety commission and file a report.  I will call when open to file a complaint on Progressive snapshot so ALL KNOWS!!    If Progressive does not like it,  they can shove it.

A 10-14% discount on 1K is over 100 bucks savings every 6 months.  To me that is worth it since money  can be tight at times.

Dude with all the hooplah you post here about the problems,what with the repair to your wife's car and all the Advil you take you are spending waaaaay more than $100 bucks every six months find another insurance company. Hell that would be worth more than  a couple hundred a year.
Just out of curiosity how many vehicles do you own that it cost you $1000 every six months?

[cookiedough]

good idea,  I called NHSTA and they said since not vehicle issue to call CPSC being consumer product safety commission and file a report.  I will call when open to file a complaint on Progressive snapshot so ALL KNOWS!!    If Progressive does not like it,  they can shove it.

A 10-14% discount on 1K is over 100 bucks savings every 6 months.  To me that is worth it since money  can be tight at times.

Dude with all the hooplah you post here about the problems,what with the repair to your wife's car and all the Advil you take you are spending waaaaay more than $100 bucks every six months find another insurance company. Hell that would be worth more than  a couple hundred a year.
Just out of curiosity how many vehicles do you own that it cost you $1000 every six months?

3

[art]

Thats why I prefer to drive with mechanical pump, carb. coil, points, and condenser.

Go ahead plug it in,,, SHOW ME 

Same here. newest car is a 95 an oldest is a 77. What's a snapshot?