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TERRIBLE CUSTOMER SERVICE

Started by OLDFRT, Sun 09, Jul 2017, 20:03:14

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OLDFRT

Jerry Sheffer and I have been trying to get a question answered by Sideroad Cycles.  www.sideroadcycles.com    Their web site lists NO phone Number, and readers are told to send all questions via E-mail. The problem is that they DON'T ANSWER THE E-MAILS!!!!!  Absolutely TERRIBLE Customer Service.  Their prooducts are good, but Customer Service SUCKS!!!!

Grumpy

After a little digging,  American Side Road Cycles    703-303-8902   located in   Falls Virginia   22066

Hope that helps.


Life is like a hot bath. It feels good while you're in it, but the longer you stay in, the more wrinkled you get.

OLDFRT

Thanks, Bill. I rec'd that number from Tourus, and from Gil, and called it a little while ago. Jerry S called it last week, and they have not returned his call.

OLDFRT

It has now been more than 2 weeks since Jerry Sheffer and I have been trying to contact SideRoad Cycles. STILL no answer to our e-mails, nor any returned calls from messages left on their Voice Mail. 

Black Dog

I have been trading emails with Jerry, and was under the impression you were looking for information from Champion Sidecars, regarding the mounting brackets for their saddlebags...

800-875-0949 for Champion

Black Dog
Just when the highway straightened out for a mile
And I was thinkin' I'd just cruise for a while
A fork in the road brought a new episode
Don't you know...

Conform, go crazy, or ride a motorcycle...


_Sheffjs_

Got it Steve   Thanks!   Not sure where you saw that number or why contacting the others did not end with them giving us that number