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Author Topic: Thank you to 'Clocks4Bikes'  (Read 1024 times)
billyjakester
Member
*****
Posts: 82


« on: April 09, 2015, 06:55:19 PM »

I returned my handlebar clock for a battery replacement.  Somwhere along the way, someone apparently felt the item inside was valuable.  My envelope arrived empty except for my check.

Ross sent me a new used watch (and battery) as a replacement for my "lost" watch that 'vanished' in the US Mail.......no charge.

I thought his customer service warranted a "heads up"

bill axon
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Tundra
Member
*****
Posts: 3882


2014 Valkyrie 1800

Seminole, Florida


« Reply #1 on: April 10, 2015, 02:34:23 AM »

I have only good words for these folks. They take care of their customers, good people to do business with cooldude
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If you can't be a good example: be a WARNING!!
Woton
Member
*****
Posts: 410

1997 Tourer Pearl Green/Pearl Ivory "BRNHLDE"

Central North Carolina


« Reply #2 on: April 10, 2015, 05:21:48 AM »

Yes, delightful business people and attractive, quality products!

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"Ride Smart - Ride Safe"
czuch
Member
*****
Posts: 4140


vail az


« Reply #3 on: April 10, 2015, 11:52:41 AM »

Those look big and easy to read. They sound like a total class act.
May I request a link?
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Aot of guys with burn marks,gnarly scars and funny twitches ask why I spend so much on safety gear
MacDragon
Member
*****
Posts: 1970


My first Valk VRCC# 32095

Middleton, Mass.


« Reply #4 on: April 10, 2015, 12:06:14 PM »

Those look big and easy to read. They sound like a total class act.
May I request a link?


www.clocks4bikes.com  Great people to work with... I have them on  both my bikes and bought some for friends as well... They guarantee and stand behind  their stuff and it all looks great.
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Ride fast and take chances... uh, I mean... ride safe folks.
Patriot Guard Riders
indybobm
Member
*****
Posts: 1602

Franklin, Indiana VRCC # 5258


« Reply #5 on: April 10, 2015, 12:18:42 PM »

My wife bought a clock for my birthday from them about three years ago. About a year later it started losing time. Tried more than one new battery. I called them and they sent a new on to replace it. Did not even want the old back. Even included an extra new battery. Quality people.
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So many roads, so little time
VRCC # 5258
MAD6Gun
Member
*****
Posts: 2638


New Haven IN


« Reply #6 on: April 10, 2015, 04:28:20 PM »

 I agree 100%. Two years ago I dropped my clock while washing my bike. It knocked the hour hand off center. I call them to see if there was anything I could do. Ross said to send it back and he would fix it for the cost of a battery. WOW. It came back repaired with a new batter. 5 bucks. Also the chrome started peeling on the mount. He sent me another one no charge. Class act him and his wife.......
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Flrider
Member
*****
Posts: 2622


Jack

Kissimmee FL


« Reply #7 on: April 10, 2015, 05:31:25 PM »

One more story:

I ordered a clock from them and it never arrived, so I called them and the tracking number said it was delivered, USPS said they delivered but I never got it.
They send another one at no extra charge and I got it within a week. Eight days later, the first clock was mysteriously delivered by USPS  tickedoff
Called them back to explain, to thank then again and to let them know that I was sending back the first clock.

Awesome people  cooldude
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Hef
Member
*****
Posts: 708

Opdyke, IL 62872


« Reply #8 on: April 10, 2015, 09:10:38 PM »

I ordered one and it arrived with a broken face. Called them and they ask me to return it and they would send me a new one which they did at no charge to me. Great product and great customer service. I have had it now for 7 years and it still works great.  cooldude
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Tundra
Member
*****
Posts: 3882


2014 Valkyrie 1800

Seminole, Florida


« Reply #9 on: April 11, 2015, 03:51:15 AM »

  The stories go on and on... Linda sent me a hand written "thank you" for posting my experience on the board here some time ago. It drummed up some business for them and they were appreciative.
Good customer service speaks for itself.
Thanks again Ross & Linda cooldude
« Last Edit: April 11, 2015, 04:02:18 AM by Tundra » Logged

If you can't be a good example: be a WARNING!!
RONNIEB
Member
*****
Posts: 146


NEWCASTLE, OKLAHOMA


« Reply #10 on: April 11, 2015, 07:52:48 PM »

These people are great. have a clock and thermometer on my tourer fromthem.have had no problem from either. They sent a hand written note with the items when ordered, class act
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1999black standard; 2000 black tourer; 1999 red/black interstate
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