I certainly hope the club's dealings with Sheraton is better than mine. I've been attempting to cancel my reservation for nearly an hour and I can't get a warm body on the line to do so. The main 800 line we used to make the reservation is useless, once I indicated I was going to cancel I was never able to get past a recording telling me they're having a high volume of calls. As for the hotel itself, those idiots won't even answer the phone. Each time they transferred me to the operator to effect a cancellation, I literally let the phone ring for five minutes with no answer. I'd send a fax but the way I'm feeling at the moment it would probably burn up my machine. Plus, they probably wouldn't check their fax machine either.
I'll try later this evening, sometime after normal office hours. Maybe I can engage the custodian in a little chat.
